Consumer information takes centre stage at global retail forums through Retail4Impact

Published on March 2, 2026

Throughout February 2026, consumer information took centre stage across major retail platforms and industry workshops, with Retail4Impact serving as a key vehicle to advance transparent and credible sustainability communication as a growing business imperative.

On 3 February in Paris The Retail4Impact initiative was featured at the 2026 Sustainable Retail Summit, organised by The Consumer Goods Forum, where it was positioned within the broader transformation of global retail.

During the plenary session “Transforming Retail: A New Era for Consumer Transparency”, discussions focused on how shifting consumer expectations, regulatory developments, and market dynamics are reshaping retail decision-making. Opening the session, Jorge Laguna-Celis emphasised the strategic importance of transparent and credible consumer information, particularly as emerging markets across the Global South and East play a growing role in the sector.

A panel featuring representatives from the China Chain Store and Franchise Association and Nestlé Brazil reflected on their engagement in Retail4Impact, key lessons from its first edition, and the platform’s value in supporting progress across diverse markets. A central message emerged: credible sustainability information at the point of sale is fast becoming a business imperative.

On 9 February in London, the UK Fashion and Textile Association (UKFT) hosted a targeted workshop for fashion and textile brands on building trust in sustainability marketing, led by Manon Sennéchael, Retail4Impact Lead at the One Planet Network (10YFP). Through practical exercises and case discussions, participants explored greenwashing and greenhushing risks, increasing legal scrutiny, and alignment with UNEP frameworks such as the Guidelines for Providing Product Sustainability Information and the UNEP Sustainable Fashion Playbook.

Together, these milestones underscore the rising priority of clear, credible sustainability information across the retail space. Through Retail4Impact and the Consumer Information Programme, the One Planet Network will continue supporting businesses to deliver consistent, trustworthy information to consumers at scale and at the point of purchase.